January 13, 2022
Skyvia has implemented a two-factor authentication for accounts. If you want to keep your Skyvia account safe, adding two-factor authentication (2FA) is a step you should take. With 2FA, you add an extra layer of security to your account, which means you use something apart from your username and password to log in and that is a single-use code generated by an authenticator app on your phone.
Before enabling a two-factor authentication in your Skyvia account, download and install on your phone one of the authenticator apps mentioned further. Skyvia allows authentication through several dedicated apps – Google Authenticator, Microsoft Authenticator, and Twilio Authy.
It doesn't take long to set up 2FA in your account. Simply go to your Profile, switch to the Two-Factor Authentication tab and click the corresponding button under the Disabled status.
To successfully complete the two-factor authentication procedure, in the next windows, scan the QR code with the authenticator app, enter a 6-digit verification code to the Skyvia setup window, confirm the connection between your Skyvia account and authy app and download recovery codes provided by Skyvia. That is it, you've done it.
Skyvia generates 12 unique recovery codes during your 2FA setup, which are specifically tied to your Skyvia account. You can use them to verify your identity when you have no access to your two-factor authentication method, for example, if you have changed your app or lost your mobile device. Every recovery code can be used only once. You can always generate a new set of recovery codes if you have used many of existing ones and their total number has significantly decreased.
Please remember that recovery codes protect you from being locked out of your Skyvia account when something happens with your 2FA device.
You have a possibility to add your secured work or personal laptop as a trusted device, which means you temporarily disable 2FA authentication for it in Skyvia.
How can you do it? Everything is simple. Next time when signing in to Skyvia, select a corresponding checkbox in the Two-Factor Authentication window. This allows the device to log in without two-factor authentication for 30 days.
We hope you'll enjoy improvements we've made to Skyvia. You can read more on how to set up 2FA here.
In case you have any further questions regarding your 2FA, contact our technical support for assistance. We appreciate any feedback from you!