All product data of GOintegro is stored in MySQL database. They also use Salesforce CRM for client management and communication. There were two main data integration challenges the company faced. Due to the business specifics, GOintegro needed to provide their clients with daily, weekly, and monthly reports. The company wanted to automate this process, eliminating manual work.
This process previously started with the client request, internal task assignment, report processing, and client confirmation. Our main challenge was to improve the generation of information without the need for manual operating processes that require adding operational capacity to the team."
The second challenge was related to the internal needs of the company. GOintegro wanted to enrich clients’ data in Salesforce CRM with data stored in MySQL database to get a more complete customer profile.