About the Services
Hightouch
Hightouch is a reverse ETL tool that syncs your data warehouse with cloud apps your business runs on. Since its launch, its customer base has grown including Spotify, NBA, and TripAdvisor.
It works by defining the source and target of your data. You can select from 150+ sources and destinations. The pricing plan limits the number of destinations you can use. You can define the pipeline model using SQL, dbt, or a visual table selector. Hightouch allows the sync schedule to automate the data flow. You can perform syncs hourly or more often in the highest-paid plan.
Hightouch secures your data with SOC 2, HIPAA, GDPR, CCPA, and Privacy Shield. So, it ensures your data safety and privacy.
Dataloader.io
Dataloader.io is a cloud solution to import, export, and delete Salesforce data powered by Mulesoft Anypoint Platform, the counterpart of the desktop version of the same name. It focuses on Salesforce data enabling imports and exports to and from CSV files. These CSV files may come from FTP, SFTP, or cloud storage like Box and DropBox.
Dataloader.io doesn't require registration as it supports Salesforce authentication. Much like the desktop version, it uses fill-in-the-blank forms and not drag-and-drop. You can't use any other source or target aside from the mentioned ones. You can choose a task between Import, Export, and Delete and follow the wizard to complete it. The difference between the cloud and the desktop version is in scheduling and notification features.
With Dataloader.io, your data is safe with security and privacy certifications. It is PCI Level 2, SSAE16, ISO 27001, SOC 1 and 2, and GDPR compliant. This cloud service lives in Amazon Web Services (AWS) and uses AWS privacy and security certifications.
Skyvia
Skyvia is a no-code cloud data integration platform for many data integration scenarios. It’s an all-rounder tool for ETL, ELT, Reverse ETL, data migration, one-way and bi-directional data sync, workflow automation, and more. Devart launched this fantastic product in 2014 for cloud data integration and backup.
Skyvia offers more than 180 ready-made data connectors. These are available for thousands of free users, including 2000+ paid customers. Big names like Hyundai and General Electric trust Skyvia to process their data. Its easy-to-use, drag-and-drop interface suits both IT professionals and business users. And don’t take our word for it. Listen to G2 reviewers about how easy it is to start and work with it. Data integration experts who used other tools can adapt with little to no help from support.
Skyvia has flexible pricing plans perfect for small startups and large enterprises. So, it makes it applicable to businesses of all sizes. Also, Skyvia’s freemium model allows users to start using it now and then decide if they need to upgrade later.
The safety of your data is also our prime concern. So, we hosted it in Microsoft Azure cloud, providing the best data security and privacy. It complies with a wide set of security standards, including SOC 2, ISO 27001, and many others.
 |  |  | |
|---|---|---|---|
| Focus | Reverse ETL | ETL | Data ingestion, ELT, ETL, reverse ETL, data sync, workflow automation. |
| Skill level | No-code, low-code solutions. SQL and dbt for defining data models. | No-code solution. | No-code wizard. Top-rated as one of the easiest ETL tools by G2. |
| Sources | 20+ | CSV, Salesforce. | 180+ |
| Destinations | 130+ | CSV, Salesforce. | Supported data sources, including databases, data warehouses, cloud apps and flat files. |
| Database replication | Full and incremental loading. Supports Change Data Capture (CDP). | Full or partial based on date filters. | Full table and incremental via change data capture. |
| Ability for customers to add new data sources | Using Custom Destination Toolkit or request for new sources/destinations. | None | Ye s, by request or using REST API connector. |
| G2 customer satisfaction | 4.6 out of 5 289 reviews | None | 4.8 out of 5 217 Reviews |
| Peer Insights satisfaction | None | 4.2 out of 5 8 reviews | 4.8 103 Ratings |
| Developer tools | Personalization and REST API, CLI, Customer Studio (Business Plan only). Extensions to alerting, model building, and sync scheduling to dbt, Fivetran, Airflow and more. | Web-based interface. | REST connector for data sources that have REST API. |
| Advanced ETL capabilities | REST API, dbt and other developer tool integration. | None | Visual ETL data pipeline designer with data orchestration capabilities. |
| Compliance and security certifications | SOC 2 Type 2, GDPR, HIPAA, CCPA, Privacy Shield. | PCI Level 1, SSAE16, AES-256 data encryption, ISO 27001, SOC 1 and 2, GDPR. | HIPAA, GDPR, PCI DSS. ISO 27001 and SOC 2 (by Azure). |
| Purchase process | Use the Free Tier, or start the 30-day trial, then talk to Sales. | Use the Free Tier or start the 30-day free trial then contact Sales. | Self-service or sales. |
| Vendor lock-in | Annual or monthly. | Monthly | Monthly or annual contracts. |
| Pricing | 4 Pricing Plans (Free, Starter, Pro, Business). With a 30-day free trial for paid plans. | 3 Pricing Plans (Free, Professional, Enterprise). Row-based pricing. With a 30-day free trial for Enterprise. | Volume-based and feature-based pricing. Freemium model allows to start with a free plan. |
Connectors
Hightouch
Hightouch can connect to 150+ connectors, including data warehouses, SQL and NoSQL databases, SaaS tools, and many more. There are more than 20 data warehouses, and about 10 of them can act as both source and destinations. The remaining 130+ act as destinations only.
You can use all available data sources in your reverse ETL pipelines for all plans. The pricing plan defines the number of available destinations. The free plan allows only one billable destination, not including free destinations like Excel, Google Sheets, and Airtable.
You also have two options if your source and destination are not in their list of connectors. You can either request Hightouch to support it or use the Custom Destination Toolkit and build it yourself.
Dataloader.io
There's little to say about Dataloader.io connectors because you can only use Salesforce data and CSV. Your CSVs should be in your local drive, FTP, or cloud storage like Box and DropBox. For Enterprise users, SFTP is also available.
Dataloader.io allows importing attachments to Salesforce from Zip files and exporting attachments from Salesforce to a Zip file. Each attachment relates to a Salesforce object, like Contacts or Events. When importing attachments, you should have a CSV file containing information about the attachments and the Zip file.
Trying an Import task shows a Database option as the data source, but it's not yet available.
If you need more data sources and destinations, it is better to choose another tool that has more connectors.
Skyvia
Skyvia offers more than 180 connectors, and more to come very soon. It supports connectors for CRMs, accounting, email marketing, e-commerce, human resources, marketing automation, payment processing, product management, all major databases and DWH, flat files, and more. It’s also not a problem whether your data is on-premise or in the cloud.
You can access your on-premise data with peace of mind using the Skyvia Agent. It allows you to connect to databases like SQL Server, MySQL, and more using an encrypted connection. You need to download the Skyvia Agent and install it. Then, download a secured key file and place it in the same folder as the Agent. The Agent is like an unbreakable metal door, and you use the key file to open that door to your on-premise data. You can also set it up so that Skyvia can access only the resources you specify and nothing else.
Customers can also leave a request for a new data connector. And Skyvia will prioritize building it without additional payment.
Transformation
Hightouch
You can perform transformations in Hightouch using SQL queries and functions with a visual table selector. You can also do dbt transformations like joining, aggregating, pivoting, and more in SQL or coding in Python.
You can design these transformations through Hightouch models after defining your data source. Your transformation options in Hightouch should be enough for almost any reverse ETL projects. And there’s even more transformation you can do in destinations like Excel or Google Sheets.
Dataloader.io
In Dataloader.io, you only specify a source Salesforce object or the CSV file. Then, you map the columns. There’s no option to transform data further.
If you need further transformation, you can use an external tool and work on the CSV files.
Skyvia
Skyvia is a full-featured ETL service that allows powerful data transformations. It is a no-code solution allowing data splitting, conversion, lookups, and many more.
You can use the Skyvia Data Flow and Control Flow for advanced data pipelines. Transformations for these advanced pipelines are flexible. It supports extending your data with new columns, conditional flows, and summarized values. And all these you can do with parameters, variables, and more for flexibility without code.
Moreover, Skyvia has an Expression Builder to build formulas with many functions. With this, you can convert or extract parts of the data or form new values to suit your needs. And if you love coding in SQL, Skyvia can further extend your transformation needs. It supports multiple joins, groupings, CASE expressions, and more in SELECT queries. And you can also use DML commands like INSERT, UPDATE, and DELETE.
Support
Hightouch
Hightouch support varies based on the pricing plan. However, product documentation and learning resources are available for all plans.
For the Free, Starter, and Pro plans, you can use email and Intercom with a 72-hour SLA. The Business plan provides custom email and Intercom SLA, and allows you to add a custom product uptime and support SLA. You can have a dedicated CSM and avail yourself of professional services.
Consult their Support and Pricing page for more details.
Dataloader.io
You have two support options in Dataloader.io: email and community. You only have the community to support you if you have the Free plan. The paid plans allow you also to have email support.
But for all paid plans, there’s a help center with videos and instructions for Dataloader.io tasks. Note that there’s no SLA or priority support available.
Skyvia
Skyvia offers free email, chat (on the website or in-app), and forum support for all customers. It also provides extensive documentation with lots of tutorials and user guides.
For paid customers, there's also a phone support option and additional support options for Enterprise customers.
Pricing
Hightouch
Hightouch pricing has 4 plans: Free, Starter, Pro, and Business. The main difference between the pricing plans is the number of billable destinations. Such destinations as connectors for Excel, Google Sheets, Airtable, and more are available for free. Destinations like Netsuite, Microsoft Dynamics, and Salesforce Marketing Cloud are premium destinations, available for the Business plan only.
Support, security and number of workspaces also vary depending on the plan. Hightouch offers a 30-day free trial for the paid plans.
Dataloader.io
There are three pricing plans for Dataloader.io: Free, Professional, and Enterprise. Each plan has its limits on what you can do within Dataloader.io.
You can try the Free plan immediately if you have a Salesforce account. The Free plan allows you to process 10,000 rows per month and a CSV file limit of 10MB. CSV locations available to you are your local drive, FTP, Box, and Dropbox. You can only have one scheduled task, which expires after 30 days. If you need help, only the community can provide it.
With the Professional plan, the number of rows increases to 100,000/month, and a CSV file limit extends to 50MB. You can also have 50 scheduled tasks that never expire. If you need help, you can send an email or ask the community. There’s no free trial for the Professional plan. Try the Free plan first. Then, extend the limits by paying per month per user.
The Enterprise plan offers a 30-day free trial. You can process unlimited rows monthly, and your file limit increases to 100MB. You also have flexible security and unlimited scheduled tasks.
Check out the pricing page for Dataloader.io for more details.
Skyvia
Skyvia Data Integration is a freemium tool with an option to request a 14-day trial. So, price is not a barrier to entry.
And when you’re ready, paid plans start from $19 per month. Pricing tiers depend on a few factors. It includes the number of loaded records, scheduling frequency, and advanced ETL features. There are no sale commitments. And customers can upgrade or downgrade at any time. Check out a detailed comparison here.
If you doubt the price is worth it, check out review sites like G2. Aside from ease of use, reasonable pricing is one of the things Skyvia customers like. So, you can be sure the features you get are worth every penny.