About the Services
Jitterbit
Jitterbit is an iPaas platform that offers automated pre-built data workflow templates between various data systems as well as a possibility to create new applications to streamline business processes. It was founded in 2003 and offers its customers 120+ integration templates with pre-built data flows.
Jitterbit provides services for more than 3,000 companies with its low-code integration solution. The platform suits for businesses of all sizes and charges its customers according to the number of connections.
Informatica
Informatica is an iPaaS platform offering solutions for enterprise sector with its data integration (ETL, ELT) and cloud management products. It was founded in 1993 and currently provides service for more than 5000 customers worldwide.
Informatica offers integration products for both cloud and on-premise cases. The most popular products are PowerCenter for on-premise and Intelligent Data Management Cloud platform. The platform works with consumption-based pricing model and offers free (limited) usage of several products.
Skyvia
Skyvia is a no-code cloud data integration platform which supports a big variety of data integration scenarios including ETL, ELT, Reverse ETL, bidirectional data sync, workflows automation, etc. It was created by Devart in 1997 to boost data-related performance: cloud data integration, backup and management.
Skyvia offers more than 140 ready-made data connectors for dozens of thousands of free users, including 1800+ paid customers. It's easy to use, offers drag-and-drop interface and suits business users and IT professionals as well. Skyvia has flexible pricing plans for each product, making it suitable for businesses of all sizes, from a small startup to an enterprise company. Also, Skyvia's freemium model allows users to try app features before deciding to complete purchase.
 |  |  | |
|---|---|---|---|
| Focus | Application integration. | Data Ingestion, ETL. | Data ingestion, ELT, ETL, reverse ETL. |
| Skill level | Low-code solution. | Varies from low-code to high-code, depending on the product. | No code wizard. |
| Sources | 120+ | 180+ | 140+ |
| Destinations | All major enterprise applications, relational databases, flat files, XML, and SaaS/Cloud data. | Cloud, on-premises, mobile, and social data sources. | Any supported data sources, including databases, data warehouses, cloud apps and flat files. |
| Database replication | Full table replication | Full table; incremental via change data capture. | Full table and incremental via change data capture. |
| Ability for customers to add new data sources | Yes, by using the Connector SDK. | Yes, by Connector Toolkit Developer. | Yes, by request. |
| G2 customer satisfaction | 4.6 out of 5 302 reviews | 4.2 out of 5 428 reviews | 4.8 out of 5 157 Reviews |
| Peer Insights satisfaction | 4.6 75 ratings | 4.5 476 rating | 4.8 85 Ratings |
| Developer tools | Jitterbit's Harmony API is designed for building integrations with data, apps, or devices The Connector SDK is a Java library for developers to create custom connectors. The Connector SDK offers the most control over creating connectors, but requires a developer familiar with standard Java development practices and tools, such as Maven, Docker, Postman, and Git. | Informatica Developer Tool, REST API, Connector Toolkit | REST connector for data sources that have REST API. |
| Advanced ETL capabilities | The Jitterbit Harmony Connector Builder provides a no-code interface to create standards-based HTTP/REST connectors. | Visual ETL designer. | Visual ETL data pipeline designer with data orchestration capabilities |
| Compliance and security certifications | SOC1, SOC 2, ISO 27001, HIPAA, GDPR | SOC 1, SOC 2, SOC 3, HIPAA / HITECH, GDPR, Privacy Shield. | HIPAA, GDPR, PCI DSS. |
| Purchase process | Requires a conversation with sales. | Requires conversation with sales. | Self-service or sales. |
| Vendor lock-in | All products require an annual contract. | Annual contracts. | Monthly or annual contracts. |
| Pricing | Subscription plan depends on the number of connectors. | Consumption-based pricing. | Volume-based and feature-based pricing. Freemium model allows to start with a free plan. |
Connectors
Jitterbit
Jitterbit offers more than 120 pre-built data integration flows between various cloud and on-premise applications. They can be found within the marketplace with a catalog of Integration Recipes for one direction data integration and Process Templates, pre-built integration use cases that execute a specific business process using objects across multiple applications or systems. The platform offers a Connector Builder with no-code interface to create standards-based HTTP/REST connectors.
There's also a Connector SDK, Java library for developers to create custom connectors. The Connector SDK offers the most control over creating connectors, but requires a developer familiar with standard Java development practices and tools, such as Maven, Docker, Postman, and Git. However, Jitterbit allows HTTP for REST connectors created only with anonymous or basic authentication, as OAuth 2.0 isn't supported.
Informatica
Informatica offers 180+ pre-built connectors for cloud, on-premises applications, platforms, databases, and flat files. There are such connectors as JSON Target, OData, and REST V2 for REST API and OData service. The platform also provides Informatica Connector Toolkit for developers to create new connectors.
Skyvia
Skyvia offers more than 140 connectors and the number is rapidly growing. Among these connectors there are CRM, accounting, email marketing, e-commerce, human resources, marketing automation, payment processing, product management, all major databases and DWH, flat files, etc. Customers can also leave request for creating a new data connector and Skyvia will consider building it without additional payment.
Transformation
Jitterbit
Jitterbit offers transformation as a project component that is used like a step in an operation to map or transform inputs to a resulting output by moving data, cleaning data, or applying business logic. Customers can also leave the data unchanged in case there's no need for transformation.
There are three display modes for accessing a transformation: mapping, script, and preview mode. Mapping and script modes provide tools for configuring the transformation, while preview mode provides tools for testing the transformation with sample data.
The platform also allows to apply scripts, written in either Jitterbit Script or JavaScript, for more flexibility and power to transform data, perform calculations, or perform logic validation.
Informatica
Informatica offers various data transformation capabilities like aggregation, cleansing, masking, filtering, parsing, ranking, and more. The service processes data transformations in real time or batch and applies Apache Velocity transformation scripts to convert hierarchical inputs like JSON or XML into JSON, XML, or text output without flattening the data.
Skyvia
Skyvia is a full-featured ETL service that allows building data integrations with powerful transformations between multiple data sources. It is a no code solution with support for data splitting, complex expressions and formulas, lookups, and more.
Skyvia's Data Flow and Control Flow components can be used for building more advanced ETL data pipelines with support for multiple connectors and additional features like modifying the data, flowing through them, splitting flows of records into multiple outputs, or modifying data flow variables.
Support
Jitterbit
Jitterbit offers support depending on the client's subscription plan. It can be reached via the Jitterbit support portal or email. Support response depends on the subscription plan and can take up to 48 hours to get the answer. There's also a possibility to ask questions within Jitterbit community.
The platform also provides a library of assets and trainings within the Jitterbit University.
Informatica
Informatica offers three support levels for its customers and Informatica Network Portal. However, support is available only during local business hours and priority support is offered only for premium users.
Informatica also offers comprehensive documentation, portal with learning courses and certification training.
Skyvia
Skyvia offers free email, chat (on website or in app), and forum support for all customers. For paid customers there's also a phone support option. It also provides extensive documentation with lots of tutorials and user guides.
Pricing
Jitterbit
Jitterbit offers a free trial by request. Pricing depends on the number of connections, additional features, support and training levels. For example, the most popular version allows data integrations for no more than three applications.
Overall, Jitterbit provides its customers with three pricing plans: Standard, Professional, and Enterprise. It also offers discounts for nonprofit organizations and educational institutions.
Informatica
Informatica offers consumption-based pricing model for all its products: customers buy capacity on Informatica Processing Units (IPUs). Users can subscribe to a certain number of IPUs (based on forecast usage), which can then be used interchangeably across all its major data integration product lines. The service also provides two free plans with limited features (without transformations, API management, data governance, etc.) and no support.
Skyvia
Skyvia Data Integration is a freemium tool with an option to request a 14-day trial. Paid plans start from $19 per month. Pricing tiers (from Basic to Enterprise) vary by the number of successfully loaded records, frequency of scheduling and the inclusion of the advanced ETL features. There are no purchase commitments and customers are able to upgrade or downgrade at any time depending on their needs. A detailed comparison can be found here.