This integration selects new Zoho CRM leads and imports them to Zoho Desk as contacts.

Note: It does not import pre-existing Zoho CRM leads to Zoho Desk contacts.

How to Set Up

  1. Select or create connections: Zoho CRM connection for Source and Zoho Desk connection for Target.
  2. Specify the schedule on which the integration will run automatically.


  • To create Zoho Desk contacts from specific new Zoho CRM leads, configure filters in the task editor.