SugarCRM open cases report

SugarCRM is a cloud CRM with sales force automation, marketing campaigns, customer support, etc.
Learn how to export SugarCRM open cases report using Skyvia Query - online SQL query builder
SELECT U."user_name" 'User Name',C."Name" 'Case Name',
    SUM(case when C."Status" = 'New' then 1 else 0 end) 'New',
    SUM(case when C."Status" = 'Assigned' then 1 else 0 end) 'Assigned',
    SUM(case when C."Status" = 'Pending Input' then 1 else 0 end) 'Pending Input'
  FROM "cases" C, "Users" U
  WHERE C."Status" IN ('New','Assigned','Pending Input') and
        C."assigned_user_id" =U."Id"
  GROUP BY C."Name"
  order by U."user_name", C."Name"
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