Update lead status for Dynamics 365 Lead from Zoho Desk Contact

This integration selects new Zoho Desk contacts and updates status for the leads with the corresponding email in Dynamics 365 to 'contacted'.

Note: It does not update statuses for Dynamics 365 leads, corresponding to existing Zoho Desk contacts.

How to Set Up

1. Select or create connections: Zoho Desk connection for Source and Dynamics 365 connection for Target.
2. Specify the schedule, on which the integration will run automatically.

Tips

• To update lead status in Dynamics 365 only for specific new Zoho Desk contacts, configure filters in the task editor.