This integration selects new Zoho Desk contacts and updates status for the leads corresponding email in Salesforce to 'Working - Contacted'.
Note: It does not update statuses for Salesforce leads, corresponding to existing Zoho Desk contacts.
How to Set Up
- Select or create connections: Zoho Desk connection for Source and Salesforce connection for Target.
- Specify the schedule, on which the integration will run automatically.
- To update lead status in Salesforce only for specific new Zoho Desk contacts, configure filters in the task editor.