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Data integration, data access, cloud to cloud backup and management.
Zoho Desk is a cloud help desk software for managing customer conversations across multiple channels.
Zoho CRM is a cloud CRM from ZOHO Corporation with such features as procurement, inventory, etc.
This integration selects new Zoho Desk contacts and updates status for the leads corresponding email in Zoho CRM to 'Contacted'.
Note: It does not update statuses for Zoho CRM leads, corresponding to existing Zoho Desk contacts.