Challenge
As the company expanded its newsletter program from 6 to 9 active campaigns — and planned for more — their marketing team quickly ran into limitations with Mailchimp’s built-in analytics. The platform couldn’t provide a unified view across multiple campaigns, making it difficult to compare performance, track engagement trends, or evaluate revenue impact at scale.
With overlapping subscriber lists and no easy way to segment or group data across campaigns, gaining actionable insights became increasingly difficult.
On top of that, tying newsletter performance to web behavior and conversion data from Google Analytics (GA4) required time-consuming manual work. Without an automated, scalable way to bring all data sources together, their analytics lacked the speed, clarity, and depth needed for data-driven decisions.