Our client is in the process of digitizing all the company's operations that are still paper based. They have already heavily invested in cloud with the vast majority of their backend IT infrastructure hosted on AWS for over 6 years. Their backend ERP system was built based on MS SQL database and has limited API capabilities. The main challenge was to integrate data of an ERP system with 3rd party tools used by marketing and sales departments.
We have an ERP system that remains the system of record. The challenge we faced was that we needed to extract information and bring it to 3rd party tools – Salesforce and Mailchimp. We were interested in a 2-way sync, as certain actions taken in Salesforce also needed to be synced back to ERP."