Skyvia allows you to easily expose your Freshdesk data via OData - RESTful API for data access and manipulation.
While Freshdesk provides its own web API for data access, using a widely accepted OData standard for data access over the Internet is preferred in many cases. OData is supported in a number of data-related applications and technologies, and thus it's a lot of easier to consume your real-time Freshdesk data or integrate them with other applications via the OData interface.
With Skyvia Connect you can make your Freshdesk data available in BI tools, web and mobile applications, integration interfaces, like Salesforce Connect, office suites, and other tools.
With Skyvia Connect you can access all your data in a uniform way, regardless of where they are actually stored. Having a universal and standartized OData interface for all the data makes data integration, processing, and analysis much easier, thus making your business more sustainable and efficient.
If you need to provide access to your Freshdesk data to your colleagues, clients, or other people, Skyvia Connect can offer several advantages.
Skyvia Connect provides bi-directional access to live Freshdesk data in real time, so that your colleagues can always get the current state of your data.
You can expose only the Freshdesk tables and columns you need to share. Other tables and columns remain unavailable via OData API and cannot be seen or modified by the users you shared data with.
Skyvia adds its own security layer over Freshdesk. You don't need to give your Freshdesk credentials to people you want to share data with. You can create users and define passwords on the Skyvia side, and then give these credentials with the link.
Additionally you can limit IP addresses and ranges, from which your data are available.
Skyvia allows you to monitor access to your Freshdesk data via Connect in details. It logs all connections to your Connect OData services with user accounts that connected from which IP addresses, all their requests and queries. Whenever necessary you can monitor which users access your data and what they do with them.
Create a connection to your Freshdesk.
Select entities and fields to expose in convenient GUI. If necessary, create user accounts and specify IPs to allow access from.
Simply copy the result HTTPS link to your endpoint and share it with clients or paste to your OData consumer applications.