About the Services
Jitterbit
Jitterbit is an iPaaS platform that offers app integrations. It launched in 2003 and serves thousands of customers, including Rolls Royce, Walmart, and T-Mobile today. Harmony and Data Loader are Jitterbit’s integration products.
Harmony has the Cloud and Design Studios for creating integrations. Cloud Studio runs in a browser, but Design Studio is a desktop app that you need to install. Both have visual interfaces to design integrations.
Meanwhile, Jitterbit Data Loader is for integrating Salesforce data, databases, and flat files. You can schedule the integration to run on your specified frequencies.
Customers who rely on Jitterbit trust that their data is safe. Jitterbit has certifications for SOC 1 and 2, GDPR, and others.
Mulesoft
MuleSoft’s Anypoint Platform connects data and apps for cloud and on-premises environments. Mulesoft started in 2006, and Salesforce acquired it in 2018. The platform offers various services and components, such as Composer, Studio, and others. Mulesoft has hundreds of connectors and templates used by over 1600 organizations globally.
Mulesoft offers products for different data integration scenarios. For example, you can use Composer for a no-code data integration workflow. But for complex data pipelines, they recommend Anypoint Studio. You can use this desktop app to design Mule applications, including integrations. So, you have to download this software. Then, install it on your computer before you can make data pipelines. Since everything you need is in Studio, the app has a "fat" design. So, some users report slow performance of the app.
Building integrations in Anypoint Studio uses an easy-to-use interface. You can work on components by dragging them to the canvas and changing their properties. Or you can also work on the XML view if you’re an advanced user.
Mulesoft assures customers of data security and privacy. It has certifications like SOC 1 and 2, GDPR, and others.
Skyvia
Skyvia is a no-code cloud data integration platform for many data integration scenarios. It’s an all-rounder tool for ETL, ELT, Reverse ETL, data migration, one-way and bi-directional data sync, workflow automation, and more. Devart launched this fantastic product in 2014 for cloud data integration and backup.
Skyvia offers more than 160 ready-made data connectors. These are available for thousands of free users, including 2000+ paid customers. Big names like Hyundai and General Electric trust Skyvia to process their data. Its easy-to-use, drag-and-drop interface suits both IT professionals and business users. And don’t take our word for it. Listen to G2 reviewers about how easy it is to start and work with it. Data integration experts who used other tools can adapt with little to no help from support.
Skyvia has flexible pricing plans perfect for small startups and large enterprises. So, it makes it applicable to businesses of all sizes. Also, Skyvia’s freemium model allows users to start using it now and then decide if they need to upgrade later.
The safety of your data is also our prime concern. So, we hosted it in Microsoft Azure cloud, providing the best data security and privacy. It complies with a wide set of security standards, including SOC 2, ISO 27001, and many others.
 |  |  | |
|---|---|---|---|
| Focus | App integration. | API Management and Integration platform. | Data ingestion, ELT, ETL, reverse ETL, data sync, workflow automation. |
| Skill level | No-code, low-code solutions. | No-code, low-code solutions. Scripting for data transformation. | No-code and easy to use wizard. |
| Sources | 170+ | 400+ | 160+ |
| Destinations | All major enterprise applications, relational databases, flat files, XML, and SaaS/Cloud data. | Popular services, warehouses and databases. | Supported data sources, including databases, data warehouses, cloud apps and flat files. |
| Database replication | Full table replication | Incremental replication that depends upon manually written SELECT statements. | Full table and incremental via change data capture. |
| Ability for customers to add new data sources | Yes, using Connector Builder or Connector SDK. | Yes, for developers. | Yes, by request or using REST API connector. |
| G2 customer satisfaction | 4.6 out of 5 328 reviews | 4.4 out of 5 569 reviews | 4.7 out of 5 167 Reviews |
| Peer Insights satisfaction | 4.5 82 Ratings | 4.3 195 Ratings | 4.8 87 Ratings |
| Developer tools | Harmony Cloud and Design Studios, Data Loader, Connector SDK, API Manager. | AnyPoint Studio, REST API, CloudHub API. | REST connector for data sources that have REST API. |
| Advanced ETL capabilities | The Jitterbit Harmony Connector Builder provides a no-code interface to create standards-based HTTP/REST connectors. | DataWeave | Visual ETL data pipeline designer with data orchestration capabilities. |
| Compliance and security certifications | GDPR, ISO 27001, SOC 1 and 2, HIPAA | SOC 1, SOC 2, PCI DSS, HIPAA, GDPR. | HIPAA, GDPR, PCI DSS. ISO 27001 and SOC 2 (by Azure). |
| Purchase process | Self-service or sales. | Requires a conversation with sales. | Self-service or sales. |
| Vendor lock-in | Annual contracts. | Annual contracts. | Monthly or annual contracts. |
| Pricing | Pricing based on number of connections. With Free trial of unspecified period. No free plan. | Volume-based and feature-based pricing. With 30-day free trial. | Volume-based and feature-based pricing. Freemium model allows to start with a free plan. |
Connectors
Jitterbit
Jitterbit supports 15 generic connectors for RESTful apps, databases, OData, and more. The rest are application connectors like Salesforce, Paypal, and more. Combined, Jitterbit has 170+ connectors. This does not include connectors made by Jitterbit partners.
You can create a custom connector using the Connector Builder or Connector SDK. This is an option if your data source is not in Jitterbit’s pre-built connectors.
Jitterbit also supports on-premise data sources using Private Agents. So, Jitterbit covers both your cloud and on-premise data sources.
Though the connector count is impressive, your chosen plan limits how many you can use. So, if your company has 8 or more data sources, you need an Enterprise plan to integrate them all.
Mulesoft
Mulesoft has a marketplace called Exchange, where you can find components like connectors. As of this writing, there are 400+ connectors from Mulesoft and the community. These connectors allow you to connect with endpoints, SaaS apps, databases, and more.
You can ask Mulesoft for new connectors or do it yourself using the Mule SDK. And you can share your new connectors with the community. It will add to the community-built connectors that are available to Mulesoft.
Skyvia
Skyvia offers more than 160 connectors, and more to come very soon. It supports connectors for CRMs, accounting, email marketing, e-commerce, human resources, marketing automation, payment processing, product management, all major databases and DWH, flat files, and more. It’s also not a problem whether your data is on-premise or in the cloud.
You can access your on-premise data with peace of mind using the Skyvia Agent. It allows you to connect to databases like SQL Server, MySQL, and more using an encrypted connection. You need to download the Skyvia Agent and install it. Then, download a secured key file and place it in the same folder as the Agent. The Agent is like an unbreakable metal door, and you use the key file to open that door to your on-premise data. You can also set it up so that Skyvia can access only the resources you specify and nothing else.
Customers can also leave a request for a new data connector. And Skyvia will prioritize building it without additional payment.
Transformation
Jitterbit
Jitterbit offers transformation as an integration project component. It acts as a step in an operation to map or transform inputs to a resulting output. With this you can apply data cleansing or other business logic to your data. Customers can also leave the data unchanged in case there’s no need for transformation.
There are three display modes for a transformation: Mapping, Script, and Preview mode. Mapping and Script modes provide tools for configuring it. Then, Preview mode allows you to test it with sample data.
The platform also allows script components written in either Jitterbit Script or JavaScript. This will add flexibility to transform data, perform calculations, or perform logic validation. But this will increase the learning curve.
Mulesoft
Mulesoft chose developer flexibility while developing the Anypoint DataWeave functional programming language. It allows developers to do data conversion, cleansing, and other transformations, but they have to learn a new language to do this. Data transformation for users who can't code will be a huge challenge.
Data mapping is visual in Anypoint Studio. But getting the destination column value needs coding. You can also use templates and components available in the Anypoint Exchange.
Skyvia
Skyvia is a full-featured ETL service that allows powerful data transformations. It is a no-code solution allowing data splitting, conversion, lookups, and many more.
You can use the Skyvia Data Flow and Control Flow for advanced data pipelines. Transformations for these advanced pipelines are flexible. It supports extending your data with new columns, conditional flows, and summarized values. And all these you can do with parameters, variables, and more for flexibility without code.
Moreover, Skyvia has an Expression Builder to build formulas with many functions. With this, you can convert or extract parts of the data or form new values to suit your needs. And if you love coding in SQL, Skyvia can further extend your transformation needs. It supports multiple joins, groupings, CASE expressions, and more in SELECT queries. And you can also use DML commands like INSERT, UPDATE, and DELETE.
Support
Jitterbit
Jitterbit offers support depending on the client’s subscription plan. Users can reach them via the Jitterbit support portal or email. Support response depends on the subscription plan and can take up to 48 hours to get the answer. There’s also a possibility to ask questions within the Jitterbit community.
Jitterbit also provides a library of assets and training at Jitterbit University.
Mulesoft
Mulesoft’s learning resources include demos, videos, product documentation, training courses, and more. They also offer online, email, or phone support. The number of support hours and response times depends on your pricing plan. They also defined the severity and support levels.
For Cloud Offering SLA users, Mulesoft offers service credits in case uptime is lower than 99.99%.
For more details, visit their Product Support and Maintenance Terms page.
Skyvia
Skyvia offers free email, chat (on the website or in-app), and forum support for all customers. It also provides extensive documentation with lots of tutorials and user guides.
For paid customers, there's also a phone support option and additional support options for Enterprise customers.
Pricing
Jitterbit
Jitterbit offers a free trial by request and there is no information about the length of this trial period. Pricing depends on the number of connections, extra features, support, and training levels. Jitterbit provides its customers with three pricing plans: Standard, Professional, and Enterprise. It also offers discounts for nonprofit organizations and educational institutions.
All plans include unlimited cases per year, a customer success manager, and more. They also include API platform and Options as add-ons only. Whether these have separate pricing is not clear. You need to contact their Sales for this. Customers also get all Jitterbit Harmony features. It varies only with number of Private Agents, Agent Groups, and environments.
Mulesoft
MuleSoft offers a 30-day free trial. Pricing plans differ depending on the volume, features, and support levels included. Customers can get API Management and API Integration as independent solutions. Or combine the two to get the entire stack. It’s also possible to add more APIs and integrations to scale the capacity and features as needed.
Users from review sites view Mulesoft as very pricey. So, use the free trial to see if you need the entire toolset. If not, check out other alternatives.
Skyvia
Skyvia Data Integration is a freemium tool with an option to request a 14-day trial. So, price is not a barrier to entry.
And when you’re ready, paid plans start from $19 per month. Pricing tiers depend on a few factors. It includes the number of loaded records, scheduling frequency, and advanced ETL features. There are no sale commitments. And customers can upgrade or downgrade at any time. Check out a detailed comparison here.
If you doubt the price is worth it, check out review sites like G2. Aside from ease of use, reasonable pricing is one of the things Skyvia customers like. So, you can be sure the features you get are worth every penny.