This automation checks for updated issues in Jira with the 'Done' status. When it finds one, it looks for a case in Salesforce with the same subject. If a match is found and the case is open, the automation closes it.
Tips
- Adjust how often Skyvia checks for updated records by configuring the Poll Interval in the Trigger settings.
Frequently Asked Questions
What triggers this automation?
The automation starts automatically when the configured trigger event occurs in the connected app.
Can I customize the automation workflow?
Yes. You can modify triggers, actions, conditions, mappings, and other workflow settings.
Does this automation run automatically after setup?
Yes. Once enabled, the automation runs automatically based on triggers or schedules.
Can I add more steps or actions to this automation?
Yes. You can extend the workflow with additional actions, conditions, and connected apps.
Do I need coding skills to use automation templates?
No. Skyvia automation templates are configured through a visual interface without coding.
