This integration selects Zendesk tickets and imports them to ActiveCampaign as deals.

Note: It does not import pre-existing Zendesk tickets to ActiveCampaign deals.

How to Set Up

  1. Select or create connections: Zendesk connection for Source and ActiveCampaign connection for Target.
  2. Provide the necessary information for the integration execution:
    1. Open the import task and move to Mapping Definition of your import task.
    2. For the Owner field, specify the email of person who will own the deal instead of Enter ActiveCampaign user email....
    3. For the StageId field, specify the deal stage name instead of Enter your stage title... and the pipeline name instead of Enter your pipeline title....
    4. For the Value field, specify the deal value instead of 1.
    5. For the Currency field specify deal currency (USD, GBP, CHF, etc.) instead of Enter deal currency....
    6. Save the task.
  3. Specify the schedule, on which the integration will run automatically.


  • To create ActiveCampaign deals from specific new Zendesk tickets, configure more filters in the task editor.