Create new ActiveCampaign Deal from Zendesk Ticket
| Source | Target | |
|---|---|---|
 Ticket |
 |
Deals |
This integration selects Zendesk tickets and imports them to ActiveCampaign as deals.
Note: It does not import pre-existing Zendesk tickets to ActiveCampaign deals.
How to Set Up
- Select or create connections: Zendesk connection for Source and ActiveCampaign connection for Target.
- Provide the necessary information for the integration execution:
- Open the import task and move to Mapping Definition of your import task.
- For the Owner field, specify the email of person who will own the deal instead of Enter ActiveCampaign user email....
- For the StageId field, specify the deal stage name instead of Enter your stage title... and the pipeline name instead of Enter your pipeline title....
- For the Value field, specify the deal value instead of 1.
- For the Currency field specify deal currency (USD, GBP, CHF, etc.) instead of Enter deal currency....
- Save the task.
- Specify the schedule, on which the integration will run automatically.
Tips
- To create ActiveCampaign deals from specific new Zendesk tickets, configure more filters in the task editor.
Frequently Asked Questions
What do I need to start this import?
Connect your source and target apps, review the prebuilt import setup, and run the template.
Can I change field mappings before importing?
Yes. You can review and modify mappings, filters, and other import settings before running the import.
Can this import run automatically on a schedule?
Yes. Import templates can run automatically based on your selected schedule.
What happens if some records fail during import?
Skyvia provides import logs and error details so you can review failed records and rerun the import if needed.
Do I need coding skills to use import templates?
No. Import templates are configured through Skyvia’s visual interface without coding.
