Zendesk

Zendesk — On-Premises Integration

Skyvia provides the agent application that serves as a secure tunnel for connecting to on-premise databases without the need to expose them to the Internet directly and setting up port-forwarding. Skyvia Agent makes Zendesk — on-premise integration easy, secure, and convenient.

Zendesk Data Replication

Create a copy of Zendesk data in a database or a cloud data warehouse and keep it up-to-date automatically. Combine raw data from Zendesk and other data sources into your single source of truth for further analysis and reporting using BI tools or Python scripts.

Skyvia Replication is an easy-to-use ELT tool that helps you configure data ingestion from Zendesk and other apps in just a few clicks. It can automatically create schema for your cloud data and even update it when new fields are added to replicated objects.

Connect Skyvia to your data sources, configure data pipelines once, and you'll always have fresh cloud data in the database.

Zendesk Data Loading

Import and export CSV files to/from Zendesk in a convenient web-based user interface. You can both upload files manually or use different file storage services and FTP/SFTP. The latter allow you to automate data loading via schedule and file masks.

Skyvia Import tool has powerful data mapping settings that allow you to map fields using expressions, constants, source columns, lookups, etc. Export tool allows you to load data both from a single Zendesk object and results of a custom SQL query.

Zendesk Workflow Automation

Automate workflows and common data related tasks with Skyvia Automation. Connect Zendesk and other cloud apps and databases and perform actions, either on schedule or whenever new data appears or gets updated (via trigger-based approach). Make your apps work in sync without manual data re-entry!

Zendesk Backup

Skyvia Backup can secure your Zendesk data from human errors, incorrectly working third-party software, account hijacking, etc.

Skyvia offers automatic daily and anytime manual backup with search, view, and export of backed up data and one-click data restore. Zendesk Backup can be configured in less than a minute, and after this you can recover your data in few clicks.

SQL Query Builder

Skyvia offers an SQL query builder tool for quick Zendesk reporting. You can build queries visually with Zendesk Query Builder or enter select, insert, update, and delete commands via SQL editor. Easily query and manage Zendesk data without the need to study Zendesk API.

Skyvia Query also includes Google Sheets Add-on and Excel Add-in that allow Zendesk export to Excel and Google Sheets with data refresh in one click.

Sharing Data via API

Skyvia Connect allows you to generate web API layer for your data with no effort. It allows you to publish Zendesk data via SQL API and OData REST API endpoints. In just a few clicks you get a ready-to-use endpoint links that can be used to connect Zendesk to multiple tools and data-oriented applications in real-time.

You can configure sharing to publish all or only a part of Zendesk objects and fields, manage data access via endpoint-specific user accounts, limit access by IP address ranges, and perform detailed logging of all data access operations.