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Zendesk Backup and Restore

Configure your Zendesk backup in just a couple of minutes without any software installation and restore data from your web browser.

Why Backup Zendesk?

While SaaS companies, like Zendesk, care about users’ data safety, data in cloud-based applications can still be lost because of various reasons. An employee may accidentally delete important data or overwrite them. Data can be lost because of someone’s malicious activity or simply because of a cancelled account subscription. Thus, backing up important cloud data is as essential for business as backing up on-premises data.

Reliable Zendesk Backup

Skyvia is a perfect tool to back up your Zendesk data. Start Zendesk backup today and reduce your organization downtime in case of data losses. You will always have your Zendesk data available even if your Zendesk account is inaccessible or your Zendesk subscription is cancelled.

Easy Backup Configuration

Configure Zendesk backup in just a couple of minutes in a convenient GUI.

Daily Automatic Backup

Set it up once and don't worry about potential data losses anymore.

Efficient Backup

Back up large data volumes quickly. Backup speed is limited only by Zendesk API.

Anytime Manual Backup

Back up your Zendesk data when needed, for example, before import or mass update operations.

100% Cloud

No installation, maintenance, or infrastructure required. Access from anywhere with just a browser.

Enterprise-Grade Security

Your backups are stored secure and encrypted in Azure GRS storage, and only you have access to your data.

Strong Encryption

Your data is encrypted at rest with enterprise-grade AES 256-bit encryption with separate keys for each user. In transit it is encrypted with TLS end-to-end encryption with at least 128 bit keys.

Hosted in Azure

Your backups are stored in Microsoft's secure Azure cloud. Microsoft works hard to provide customers the best security and protection for their data, and security is built right into their Azure platform.

Compliance

Skyvia is compliant with the European Union’s Global Data Protection Regulation (GDPR). It complies with HIPAA requirements for Protected Health Information (PHI) and is PCI DSS-compliant.

Easy Zendesk Restore

Skyvia Backup allows you to recover your Zendesk Tickets, Users, Organizations, etc. quickly and easily, right from your web browser, and without the need of any third-party tools. To restore data from backup, all you need to do is to select the data to restore and click the Restore button. Any restore scenario can be done in just a few clicks:

Bulk Restore

Quickly restore all the backed up data or all records from specific cloud objects.

Granular Restore

Easily restore separate records or even separate field values of modified records.

Undo Changes

Compare snapshots for different dates and see all the data differences. Easily select and undo changes.

Restore Relations

Browse relations, select and restore multiple related records from different objects. Relations between them will also be restored.

Restore to Another Account

You can choose to restore your backed up data to Zendesk account, other then the one you backed them up from.

Key Features

Have a comprehensive view of your backed up data.

Find Data Faster

When you need to quickly find a record that you want to restore, our powerful search can help you to do it in just a few seconds. You can easily navigate to its older and newer versions till you find the version that you want to restore.

Browse Data Easily

When viewing backed up data in the browser, you can easily navigate to the data in older and newer snapshots. For each record, you can see its related records and navigate up and down the hierarchy.

Monitor All Changes

Monitor and control how the data in your Zendesk is changed at a glance. Instantly see the number of records, changed in each snapshot since the previous one. Compare snapshots to view more details.

Integrated Platform

Skyvia is an integrated universal platform for working with data in various ways. If simple viewing backed up data in browser, restore features, and exporting to CSV is not enough for you, you can use other Skyvia products with your backed up data.

Load Backed Up Data to Various Sources

With Skyvia's data integration tools applied to backed up data you can:

  • perform advanced export with data filtering and joining related data;
  • load backed up data directly to a wide number of supported data sources;
  • perform your own custom, deeply configured, restore operations.

Query and Review Backed Up Data

Skyvia Query allows you to perform custom queries with complex joins, filters, aggregations, grouping, etc. against your backed up data. Query your from the past and compare it with current data to get better understanding of your business evolution.

Configure your cloud data backup operations with minimal effort and in only a few clicks!