This integration selects new Zoho Desk contacts and imports them to Dynamics 365.

Note: It does not import pre-existing Zoho Desk contacts to Dynamics 365 contacts.

How to Set Up

  1. Select or create connections: Zoho Desk connection for Source and Dynamics 365 connection for Target.
  2. Specify the schedule, on which the integration will run automatically.


  • To create Dynamics 365 contacts only for specific new Zoho Desk contacts, configure filters in the task editor.