This integration selects new Zendesk users with non-empty emails and imports them to Mailchimp as subscribers.


Mailchimp connection must have specific settings:

  • API Version must be set to Ver3;
  • Merge Fields Behavior must be set to Join Common Merge Fields.

How to Set Up

  1. Select or create connections: Zendesk connection for Source and Mailchimp connection for Target.
  2. Specify the name of the audience to add subscribers to:
    1. Open the import task.
    2. In Mapping Definition of your import task, for the ListId field, specify the name of your audience instead of Enter your List (Audience) name....
    3. Save the task.
  3. Specify the schedule on which the integration will run automatically.


  • To create Mailchimp subscribers from specific new Zendesk users, add more filters in the task editor.