This integration selects new Zendesk tickets and imports them to Salesforce as opportunities and links them to contacts, corresponding to Zendesk requesters.
Note: It does not import pre-existing Zendesk tickets to Salesforce opportunities.
How to Set Up
- Select or create connections: Zendesk connection for Source and Salesforce connection for Target.
- Specify the schedule, on which the integration will run automatically.
- To create Salesforce opportunities for specific new Zendesk tickets, configure filters in the task editor.