This integration selects new Zendesk tickets and imports them to Wrike as tasks.

Note: It does not import pre-existing Zendesk tickets to Wrike tasks.

How to Set Up

  1. Select or create connections: Zendesk connection for Source and Wrike connection for Target.
  2. Specify the names of the folder to add tasks to:
    1. Open the import task
    2. On the Mapping Definition of your import task, specify the name of the target folder instead of "Enter your Folder name...".
    3. Save the task.
  3. Specify the schedule, on which the integration will run automatically.


  • To create Wrike tasks for specific new Zendesk tickets, configure filters in the task editor.