This integration selects new Zendesk tickets and imports them to Wrike as tasks.
Note: It does not import pre-existing Zendesk tickets to Wrike tasks.
How to Set Up
- Select or create connections: Zendesk connection for Source and Wrike connection for Target.
- Specify the names of the folder to add tasks to:
- Open the import task
- On the Mapping Definition of your import task, specify the name of the target folder instead of "Enter your Folder name...".
- Save the task.
- Specify the schedule, on which the integration will run automatically.
- To create Wrike tasks for specific new Zendesk tickets, configure filters in the task editor.