This integration selects new Dynamics 365 contacts and imports them to Zoho Desk.

Note: It does not import pre-existing Dynamics 365 contacts to Zoho Desk contacts.

How to Set Up

  1. Select or create connections: Dynamics 365 connection for Source and Zoho Desk connection for Target.
  2. Specify the schedule, on which the integration will run automatically.


  • To create Zoho Desk contacts only for specific new Dynamics 365 contacts, configure filters in the task editor.