This integration selects new Shopify orders and imports them to Zoho Desk as tickets.

Note: It does not import pre-existing Shopify orders to Zoho Desk tickets.

How to Set Up

  1. Select or create connections: Shopify connection for Source and Zoho Desk connection for Target.
  2. Provide the necessary information for the integration execution:
    1. Open the import task.
    2. In Mapping Definition of your import task, for the DepartmentId field, specify the name of your Zoho Desk Department instead of Enter your Department name....
    3. Save the task.
  3. Specify the schedule on which the integration will run automatically.


  • To create Zoho Desk tickets from specific new Shopify orders, configure filters in the task editor.