This integration selects new Zendesk tickets and imports them to Constant Contact as contacts.

Note: If contacts with such email already exist, the existing ones are updated. The integration does not create duplicates.

Note: It does not import pre-existing Zendesk tickets to Constant Contact contacts.

Note: If such a contact already exists in Constant Contact, the integration updates it, but shows an error that the contact already exist in the log. This is caused by Constant Contact's API peculiarities. Just ignore such errors.

How to Set Up

  1. Select or create connections: Zendesk connection for Source and Constant Contact connection for Target.
  2. Specify the schedule, on which the integration will run automatically.

Tips

  • To create or update Constant Contact contacts from specific new Zendesk tickets, configure filters in the task editor.