Create/Update NetSuite Contact from Zendesk User (NetSuite API V2)

This integration selects new Zendesk users and imports them to NetSuite as contacts.

Note: If contacts with such email already exist, the existing ones are updated. The integration does not create duplicates.

Note: This integration will work for the connector NetSuite API V2 (REST) only.

Note: It does not import pre-existing Zendesk users to NetSuite contacts.

How to Set Up

1. Select or create connections: Zendesk connection for Source and NetSuite V2 (REST) connection for Target.
2. Provide the necessary information for the integration execution:
   1. Open the import task.
   2. In Mapping Definition of your import task, for the subsidiary_internalId field, specify the name of your subsidiary instead of Enter subsidiary name here....
   3. Save the task.
3. Specify the schedule, on which the integration will run automatically.

Tips

• To create NetSuite contacts from specific new Zendesk users, configure more filters in the task editor.