Create/Update Salesforce Contact from Zoho Desk Ticket

This integration selects new Zoho Desk tickets and imports them to Salesforce as contacts.

Note: If contacts with such email already exist, the existing ones are updated. The integration does not create duplicates.

Note: It does not import pre-existing Zoho Desk tickets to Salesforce contacts.

How to Set Up

1. Select or create connections: Zoho Desk connection for Source and Salesforce connection for Target.
2. Specify the schedule, on which the integration will run automatically.

Tips

• To create or update Salesforce contacts from specific new Zoho Desk tickets, configure filters in the task editor.