This integration selects new NetSuite customers and imports them to Zoho CRM as contacts.
It does not import pre-existing NetSuite customers to Zoho CRM contacts.
The integration does not create duplicates. If contacts with such email already exist, the existing ones are updated.
Due to NetSuite's data structure specifics, when the Salutation field has a value, then customer address data (such as street, city, country, etc.) cannot be imported to Zoho CRM.