Create/Update Zoho CRM Contact from Zoho Desk Ticket

This integration selects new Zoho Desk tickets and imports them to Zoho CRM as contacts.

Note: If contacts with such email already exist, the existing ones are updated. The integration does not create duplicates.

Note: It does not import pre-existing Zoho Desk tickets to Zoho CRM contacts.

How to Set Up

1. Select or create connections: Zoho Desk connection for Source and Zoho CRM connection for Target.
2. Specify the schedule, on which the integration will run automatically.

Tips

• To create or update Zoho CRM contacts from specific new Zoho Desk tickets, configure filters in the task editor.