Create/Update Zoho Desk Contact from Google Contact
| Source | Target | |
|---|---|---|
 Contacts |
 |
Contacts |
|
OtherContacts |
|
Contacts |
This integration selects new and updated Google Contacts contacts and imports them to Zoho Desk. It does not create duplicates; if a contact with such primary email already exists in Zoho Desk, the integration updates it instead of creating a new one.
This integration also imports data from the OtherContacts object, which stores information about addressees you have emailed but haven't added as a contact. Note that for such addressees, only the first and last names are imported, and not the other data.
Note: It does not import pre-existing Google Contacts contacts to Zoho Desk unless they are updated in GoogleContacts.
How to Set Up
- Select or create connections: G Suite connection for Source and Zoho Desk connection for Target.
- Specify the schedule on which the integration will run automatically.
Tips
- To create Zoho Desk contacts from specific new Google Contacts contacts, configure filters in the task editor.
- If you don't want to import addressees you have emailed but haven't added as a contact, delete the task, importing data from the OtherContacts object.
Frequently Asked Questions
What do I need to start this import?
Connect your source and target apps, review the prebuilt import setup, and run the template.
Can I change field mappings before importing?
Yes. You can review and modify mappings, filters, and other import settings before running the import.
Can this import run automatically on a schedule?
Yes. Import templates can run automatically based on your selected schedule.
What happens if some records fail during import?
Skyvia provides import logs and error details so you can review failed records and rerun the import if needed.
Do I need coding skills to use import templates?
No. Import templates are configured through Skyvia’s visual interface without coding.
