This integration selects new and updated Google Contacts contacts and imports them to Zoho Desk. It does not create duplicates; if a contact with such primary email already exists in Zoho Desk, the integration updates it instead of creating a new one.

This integration also imports data from the OtherContacts object, which stores information about addressees you have emailed but haven't added as a contact. Note that for such addressees, only the first and last names are imported, and not the other data.

Note: It does not import pre-existing Google Contacts contacts to Zoho Desk unless they are updated in GoogleContacts.

How to Set Up

  1. Select or create connections: G Suite connection for Source and Zoho Desk connection for Target.
  2. Specify the schedule on which the integration will run automatically.


  • To create Zoho Desk contacts from specific new Google Contacts contacts, configure filters in the task editor.
  • If you don't want to import addressees you have emailed but haven't added as a contact, delete the task, importing data from the OtherContacts object.