Dynamics CRM active cases list
A product line of ERP and CRM applications from Microsoft. This connector works with the CRM part of Dynamics 365.Learn how to view Dynamics CRM active cases list using Skyvia Query - online SQL query builder
SELECT inc."title" 'Case Title', inc."ticketnumber" 'Case Number', inc."prioritycode" 'Priority', inc."caseorigincode" 'Origin',
c."fullname" 'Customer', su."fullname" 'Owner', inc."statuscode", inc."createdon"
FROM "incident" inc, "systemuser" su, "contact" c
WHERE inc."createdby" = su."systemuserid" AND
inc."customerid"= c."contactid" AND
inc."statecode" = 'Active'
UNION
SELECT inc."title" 'Case Title', inc."ticketnumber" 'Case Number', inc."prioritycode" 'Priority', inc."caseorigincode" 'Origin',
a."name" 'Customer', su."fullname" 'Owner', inc."statuscode", inc."createdon"
FROM "incident" inc, "systemuser" su, "account" a
WHERE inc."createdby" = su."systemuserid" AND
inc."customerid"= a."accountid" AND
inc."statecode" = 'Active'
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