While SaaS companies, like Freshdesk, care about users' data safety, data in cloud-based applications can still be lost because of various reasons. An employee may accidentally delete important data or overwrite them. Data can be lost because of someone's malicious activity or simply because of a cancelled account subscription. Thus, backing up important cloud data is as essential for business as backing up on-premises data, and Skyvia is a perfect tool to back up your Freshdesk data.
Skyvia is a cloud-to-cloud backup solution for your Freshdesk data that allows you to configure your Freshdesk backup in just a couple of minutes and does not require anything except a web browser.
With Skyvia your Freshdesk data are automatically backed up on daily basis, and you don't need to worry about their safety any more. Skyvia stores your Freshdesk backups in a secure Azure storage in an encrypted form, and only you have access to these data. In case of any data loss, you can recover your data from backup in minutes or download them as CSV files. In addition to daily backup, you can start a manual backup at any time.
Skyvia Backup allows you to recover your Freshdesk Tickets, Contacts, Companies, etc. quickly and easily, right from your web browser, and without the need of any third-party tools. To restore data from backup, all you need to do is to select the records or whole objects to restore, and click the Restore button. Any restore scenario can be done in just a few clicks:
Skyvia offers powerful search functionality that allows you to quickly find the necessary data in your backups. You can quickly find the necessary record, and then navigate to its older and newer versions till you find the version that you need.
Skyvia allows you to monitor and control how the data in your Freshdesk is changed. For each snapshot you can immediately see the number of records, changed since the previous one. If necessary, you can quickly find and view data changes in detail and then isolate and undo undesired changes.
When viewing data in the browser, you can easily navigate to the data in older and newer snapshots. For each record, you can see its related records and navigate up and down the hierarchy. This allows you to quickly select and restore all the related records together.